How does the NDIS fund transport?
The NDIS can fund transport through the Transport category of your Core budget and through travel costs linked to other supports.
Transport funding helps with getting around when you cannot use public transport without substantial difficulty because of your disability. It may be paid to you directly or used for taxis, rideshare or other transport, depending on your plan.
When a support worker goes with you, their time is usually claimed under the support you are receiving, such as community participation or daily life support. If the worker drives you in their car, providers may also claim kilometres for activity-based transport, following the NDIS Pricing Arrangements.
The rules can be detailed, so we explain any travel costs clearly before supports start. You can read more in our guide to NDIS price limits for 2026-27.
What does travel support look like day to day?
Travel support looks like a worker helping you get from door to door, safely and on time, in the way that suits you best.
For example, someone starting a new job might travel there with their worker on the bus every shift for the first few weeks. They practise tapping on, finding the right stop and walking the last block. Later the worker might meet them at the stop, then just check in by text.
Another person might need a worker to drive them to a weekly appointment, wait with them and drive them home. A third might use support only for longer trips, such as visiting family across town.
Your worker can help with mobility equipment, carrying bags and staying calm if a service is delayed or cancelled.
How can you learn to travel independently?
You can learn to travel independently by practising one route at a time with a worker, then gradually doing more on your own.
Travel training with a support worker usually follows steps like these:
- Pick one regular trip, such as home to work or the shops
- Travel the route together several times and note landmarks
- Practise what to do if a bus is late or you miss your stop
- Take the lead while your worker follows a little behind
- Do the trip alone with a phone check-in at the end
Go at your own pace and only move to the next step when you feel ready. Our post on building independence at home has more ideas for growing everyday confidence.
How does Enrichment Care match transport workers?
We match travel support on location, availability, language, culture, personality and care needs, and you choose from the profiles we send.
Local workers know local routes, which helps when you are learning a trip or need a lift across your suburb. If you need a worker who drives, tell us, and also mention any mobility equipment you use so we can check the fit.
You meet your preferred worker at a meet and greet before supports begin. Use that time to talk about where you want to go, how you prefer to travel and what helps you feel calm on the way. Having the same worker each time means they learn your routes and routines.
Ready to start? Tell us about yourself on the find your support worker page.