NDIS core supports in every state and territory

About Enrichment Care

We started Enrichment Care because everyone deserves support that respects who they are, in a language they understand.

Four Enrichment Care team members standing together in an office

Why does Enrichment Care exist?

Enrichment Care exists so that people with disability get support that fits their identity as well as their needs.

Too many families from culturally diverse backgrounds have struggled to find a worker who speaks their language, understands their food and faith, or respects the role family plays in care. We built Enrichment Care to change that.

What do we do?

We provide NDIS core supports to participants across Australia: personal care, community participation, life skills development, cleaning, meal preparation and travel and transport.

Our carers come from more than 30 cultural and minority backgrounds. We match each participant on language, culture, personality, interests and care needs, and we send worker profiles so families can choose.

Who do we support?

Everyone. We support people with a wide range of disabilities, including participants with complex support needs, mental health conditions and histories of criminal convictions. We work with families, support coordinators and the person's other providers to keep support consistent.

What do we value?

  • Dignity and respect. The person receiving support leads every decision about their care.
  • Inclusive practice. Culture, language, faith and identity are part of good support.
  • Reliability. Showing up, on time, with the same familiar faces where possible.
  • Continuous improvement. We ask for feedback and act on it.
  • Community focus. Support should connect people to the places and people that matter to them.

Where are we based?

Our office is at Level 1/457-459 Elizabeth St, Surry Hills NSW 2010, and our mailing address is PO Box 148, Epping NSW 1710. We arrange support in every state and territory by recruiting workers who live near the people they support. See our locations.

What families say about us

Reviews from families we support, as posted on public review sites.

Would highly recommend to any family or individual with disability. My son has autism and type 1 diabetes and requires care on a daily basis. My wife and I have been through multiple NDIS providers, which were lacking compassion and care that suited my son's needs, until a family friend recommended us Enrichment Care. Whom were friendly and well driven to provide my son the quality of care he needs. Our carer Jasmine has been excellent with us and has gone over and beyond our expectations and is my son's favourite carer.

Daniel HammondGoogle review

Great service. Sam from Enrichment Care was able to match us with a Korean-speaking disability support worker, who has helped my daughter with Angelman syndrome.

Jenny LClickability review

Through working with Enrichment Care, I actually felt like Maung was receiving the quality of care that he required and we didn't feel like a client and more like a friend who was in need of help. They gave us a permanent, Burmese speaking support worker (Saw) which was great in elevating language barriers and now Maung considers him to be his best friend.

Ma Win KyuNDIS Discussion Group Australia

About us: common questions

See all FAQs

Who runs Enrichment Care?

Enrichment Care is an Australian business, Enrichment Care Pty Ltd, with its office in Surry Hills, Sydney. Our directors are involved in day-to-day operations, including matching participants with workers.

What qualifications do your workers have?

Our support workers are experienced in disability support and hold the checks required for their role, including the NDIS Worker Screening Check. When we send profiles we include each worker's experience, skills and languages.

What does 'Care without barriers' mean?

It means language, culture, background or complexity of need should not stand between a person and good support. We work to remove those barriers by matching carefully and listening to families.

Ready to meet your support worker?

Call us and we will send worker profiles that match what you are looking for.

Call 1300 543 123Enquire