How is NDIS personal care funded?
NDIS personal care is usually funded from the Assistance with Daily Life category of your Core supports budget.
The NDIS calls this support Assistance With Self-Care Activities. Price limits change depending on the time of day and day of the week, so a Saturday morning shower costs more per hour than a weekday one. Higher intensity supports, where a worker needs extra skills, have their own price limits.
Core budgets are generally flexible, which means you can often move funds between Core categories unless your plan says otherwise. Continence products and other disability-related consumables come from a separate Core category, explained in our guide to NDIS consumables.
If you are unsure how many hours your budget covers, try our NDIS support hours calculator. It gives you a rough picture before you talk to us or your support coordinator.
What does a typical personal care visit look like?
A typical personal care visit follows your routine, in your order, at the times written into your support plan.
For example, someone might book a one-hour morning visit. The worker arrives, says hello and checks how the night went. They help with the shower, dressing and grooming, then set up breakfast and any medication prompts the plan includes. Before leaving, they write brief notes so the next visit picks up where this one finished.
An evening visit might cover dinner support, changing for bed and getting settled. Some people only need help with one task, like washing hair twice a week. Others need several visits a day.
You decide how involved you want to be. Many people like to do parts of the routine themselves, with the worker stepping in only where needed.
How does Enrichment Care match personal care workers?
We match personal care workers on language, culture, personality, interests and care needs, then let you choose from the profiles we send.
Personal care is close and private, so comfort matters. You might prefer a worker of a particular gender, someone who speaks your first language, or someone who understands cultural or faith practices around bathing and modesty. Tell us and we will look for workers who fit.
Once you pick a worker from their profile, you meet them at a meet and greet before any supports start. If the fit does not feel right, we look again.
Our workers are recruited and matched locally to each participant. You can start the process on our find your support worker page.
How do workers protect your dignity during personal care?
Workers protect your dignity by asking before they help, explaining what they are doing and giving you privacy wherever possible.
Good personal care feels respectful and calm. In practice that looks like:
- Asking how you like things done and following your preferences
- Covering you with a towel and closing doors and curtains
- Letting you do the parts you can do yourself
- Using your preferred words for body parts and tasks
- Keeping what happens during care private
Your worker should also tell you before they touch you, check the water temperature with you and never rush you. If anything about your care makes you uncomfortable, you can raise it with us at any time. Your feedback shapes how your worker supports you.