NDIS core supports in every state and territory
Enrichment Care, Disability Support Services home

Refer a participant

Send us a referral and we will come back with worker profiles matched to your participant's needs, language and culture.

Submit a referralCall 1300 543 123
Four women talking around a cafe table

Why coordinators refer to us

We know your time is limited. We aim to make placements simple and keep you in the loop.

  • Profiles you can shareClear worker profiles your participant can review before choosing.
  • Hard-to-place participantsExperience with complex needs, mental health conditions and justice histories.
  • Language and culture matchingCarers from 30+ cultural and minority backgrounds.
  • Australia-wideWorkers recruited and matched locally in every state and territory.

Submit a referral

Eight short sections, about 10 minutes. Only the starred fields are required, so send what you have and we will follow up for the rest.

  1. Supports
  2. Participant
  3. NDIS plan
  4. Needs
  5. Risks
  6. Contacts
  7. Your details
  8. Consent

1Supports requested

Tell us what the participant needs help with and how soon.

Which supports are needed? *
How soon are supports needed? *
An estimate is fine.
Worker gender preference
For example Korean, Burmese, Mandarin or Cantonese.

2Participant details

Basic details so we can match a worker near the participant.

Is an interpreter needed?

3NDIS plan and funding

This helps us check the right budget is available. Leave anything you are unsure of blank.

How is the plan managed? *
Is there Core funding available for these supports?
Copy the goals from the plan if you have them.

4Support needs and availability

The more we know, the better the match.

Preferred days
Preferred times
For example showering and dressing each morning, shopping and cooking twice a week, getting to work.

5Risks and support considerations

This keeps the participant and worker safe. Answer what you can.

Include equipment used, such as a hoist or wheelchair.
For example uses AAC, limited verbal communication, hearing or vision needs.
Are there any behaviours of concern?
Is there a behaviour support plan in place?
Are any regulated restrictive practices in use?
For example epilepsy, diabetes, mealtime plan, medication prompts.
Current or past involvement with the justice system?This never stops us supporting someone. It helps us match the right worker.
For example pets, smoking, access, other people living at the home.

6Other contacts

Guardian or nominee, plan manager and support coordinator details if they apply.

Should we include this person in communication?

7Your details

So we can confirm the referral and send worker profiles.

Should we keep the support coordinator updated on progress?

8Consent

Please confirm before sending.

We use these details only to respond to this referral and arrange supports. See our privacy policy. Please do not attach or include the full NDIS plan here; we will ask for it securely once we contact you.

Referrals: common questions

See all FAQs

Who can make a referral?

Support coordinators, Local Area Coordinators, plan managers, health professionals, families and participants themselves can all refer. We always confirm the participant agrees to the referral before sharing their details with workers.

What information do you need?

The participant's name, contact details, location, the supports and hours needed, any preferences about language, culture or gender, relevant risks or plans, and how the plan is funded. Send what you have and we will follow up for the rest.

What happens after I refer?

We contact you to confirm details, then send worker profiles for the participant to review. Once a worker is chosen, we arrange a meet and greet and a service agreement.

Call 1300 543 123Enquire