NDIS core supports in every state and territory

NDIS physical disability support

Hands-on help with personal care, home tasks and getting around, so you can spend your energy on what matters. Enrichment Care matches people with physical disability to local support workers across Australia.

Older man in a wheelchair in a park with a younger woman behind him

How can NDIS support help people with physical disability?

NDIS support can help people with physical disability with personal care, household tasks, meals, transport and community activities. Enrichment Care provides personal care, NDIS cleaning, meal preparation, travel and transport, community participation and life skills support, with workers matched to your routines, equipment and preferences and who follow plans from your health team.

What is physical disability?

Physical disability is any condition that affects a person's movement, strength, stamina or physical functioning over the long term. It can be present from birth or happen later in life.

Common causes include spinal cord injury, multiple sclerosis (MS), muscular dystrophy and other muscular conditions, and amputation. Physical disability can affect daily life in ways such as:

  • Needing help with showering, dressing or transfers
  • Finding cleaning, laundry or cooking tiring or unsafe
  • Needing support to travel or use public transport
  • Energy levels that change from day to day, as can happen with MS

Physical disability says nothing about a person's abilities, interests or goals. Good support simply removes barriers, so you can get on with work, study, family and the things you enjoy.

How do support workers help people with physical disability?

Support workers help with personal care, home tasks, meals, transport and community activities, so you can live the way you choose.

For example, someone with a spinal cord injury might need a morning routine with transfers and personal care. Someone with MS might want help with cleaning and meals on lower-energy days. Someone who has had an amputation might want support getting to the shops or back to a sport they love.

Workers follow your manual handling plan and any guidance from your health team, and use your equipment the way you prefer. You direct the support, including how and when tasks are done. If you have high physical care needs, we look for workers with experience in that level of support. Our NDIS cleaning and travel and transport pages explain those supports in more detail.

What should you look for in a physical disability support worker?

Look for a worker who is confident with personal care and equipment, reliable with your routine and happy to do things your way.

Things to consider include:

  • Experience with transfers, hoists and mobility aids you use
  • Comfort with intimate personal care, delivered with dignity
  • Punctuality, especially for morning and evening routines
  • A driver's licence, if you need transport
  • A personality and interests you get along with

Enrichment Care sends worker profiles for you to review, then arranges a meet and greet before supports start. You can also read our questions to ask a support worker.

We can also match on language and culture, including Burmese-, Chinese- and Korean-speaking workers. That can make personal care feel more comfortable and familiar.

Core supports that help

Supports are built around your goals and the way you like to do things.

Personal care

Help with showering, dressing, grooming, toileting and transfers, following your manual handling plan.

NDIS cleaning

Regular and deep cleans, laundry and household tasks, so your home stays safe and comfortable.

Meal preparation

Shopping, cooking and preparing meals, including batch cooking for low-energy days.

Travel and transport

Transport and travel support to work, appointments, shopping and social events.

Community participation

Support to get back into sport, hobbies, volunteering and social life.

Life skills development

Find new ways to manage household tasks and routines with confidence.

What we look for when matching your worker

Experience matters, and so does the right personality fit. These are some of the things we weigh up.

  • Confidence with transfers, hoists and mobility equipment
  • Dignified, respectful approach to intimate personal care
  • Reliability for fixed morning and evening routines
  • Driver's licence and transport availability, if needed
  • Personality, interests, language and culture

What families say about us

Reviews from families we support, as posted on public review sites.

Would highly recommend to any family or individual with disability. My son has autism and type 1 diabetes and requires care on a daily basis. My wife and I have been through multiple NDIS providers, which were lacking compassion and care that suited my son's needs, until a family friend recommended us Enrichment Care. Whom were friendly and well driven to provide my son the quality of care he needs. Our carer Jasmine has been excellent with us and has gone over and beyond our expectations and is my son's favourite carer.

Daniel HammondGoogle review

Great service. Sam from Enrichment Care was able to match us with a Korean-speaking disability support worker, who has helped my daughter with Angelman syndrome.

Jenny LClickability review

Through working with Enrichment Care, I actually felt like Maung was receiving the quality of care that he required and we didn't feel like a client and more like a friend who was in need of help. They gave us a permanent, Burmese speaking support worker (Saw) which was great in elevating language barriers and now Maung considers him to be his best friend.

Ma Win KyuNDIS Discussion Group Australia

Physical disability support: common questions

See all FAQs

Do you support people of all ages with physical disability?

We support NDIS participants of all ages, from children to older adults. To first apply for the NDIS, a person must be under 65. Support is shaped around each person's stage of life, whether that is school, work, raising a family or retirement.

Can support change when my energy levels change?

Yes. Conditions like MS can mean energy varies. We can plan flexible supports, such as more help with cleaning and meals during harder weeks. Talk to us about what works for you and we will build that into your schedule where your plan allows.

Do you provide therapy or nursing?

No. Enrichment Care provides core supports only, such as personal care, cleaning, meals and transport. Your own therapists and health team provide therapy and nursing care. Our workers can help you practise routines they set and follow their plans.

How is physical disability support funded?

Approved supports are usually paid from your NDIS plan. The NDIS sets maximum hourly price limits, with different limits for evenings, weekends, high-intensity support and remote areas. Providers can charge less. Check ndis.gov.au pricing arrangements for current figures.

How do I get started with Enrichment Care?

Call 1300 543 123, email admin@enrichmentcare.com.au or use our find your support worker form. Tell us about your routine, equipment and goals. We will send worker profiles and arrange a meet and greet before supports begin.

Talk to our team

Tell us a little about the support you need. A care advisor will call you back to talk it through, with no obligation.

  • Worker profiles sent before you choose
  • A meet and greet before supports start
  • Help moving across from another provider

Prefer to talk now?

1300 543 123

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