NDIS core supports in every state and territory

NDIS provider in Sydney

Enrichment Care is based in Surry Hills and matches NDIS participants across Sydney with support workers who suit their language, culture and daily routine. You see worker profiles first and meet your worker before supports start.

Sydney Harbour Bridge rising over the historic sandstone buildings of The Rocks

Who provides NDIS support workers in Sydney?

Enrichment Care provides NDIS support workers across Sydney from its office in Surry Hills. Workers help with personal care, community participation, life skills, cleaning, meal preparation and transport. Coverage runs from the Eastern Suburbs and Inner West to the North Shore, Northern Beaches, Sutherland Shire and south-west, with carers from more than 30 cultural backgrounds.

Areas we cover around Sydney

Coverage depends on matching a suitable worker near you. If your suburb is not listed, call us and we will check.

  • Surry Hills and the Inner City
  • Eastern Suburbs (Randwick, Bondi, Maroubra)
  • Inner West (Marrickville, Leichhardt, Ashfield)
  • North Shore (Chatswood, Hornsby)
  • Northern Beaches (Manly, Dee Why, Brookvale)
  • Sutherland Shire (Cronulla, Miranda)
  • St George (Hurstville, Kogarah, Rockdale)
  • Canterbury-Bankstown
  • Ryde and Macquarie Park
  • Burwood and Strathfield
  • Redfern and Waterloo
  • Parramatta
  • The Hills District
  • Botany and Mascot

Regional New South Wales

  • Newcastle
  • Central Coast
  • Wollongong
  • Maitland
  • Port Macquarie
  • Coffs Harbour
  • Wagga Wagga
  • Dubbo
  • Orange
  • Tamworth

What does community participation look like in Sydney?

In Sydney, community participation means getting out to the places you enjoy with a worker who helps you plan, travel and take part. It can be as simple as a weekly coffee or as big as a day at the footy.

Sydney gives you a lot of choice. Some people like a walk around the Royal Botanic Garden or Centennial Park. Others prefer the harbourside paths at Circular Quay, a swim at an ocean pool, or a quiet afternoon at the State Library of NSW.

Your worker can also help with:

  • shopping trips to Westfield centres, local markets or Paddy's Markets in Haymarket
  • classes, clubs and men's or women's groups at local community centres
  • watching sport at the SCG, Allianz Stadium or your local ground
  • visiting family, places of worship or cultural events

The aim is to build your confidence so you can do more of what matters to you. Read more about our community participation support.

How do support workers get around Sydney with you?

Sydney support workers travel with you on trains, buses, ferries and light rail using an Opal card or contactless payment, or they drive you if that is in your plan.

Public transport is often the easiest way to reach the city, the beaches or the harbour. Many train stations and wharves have lifts and ramps, and your worker can check accessible stops before you head out. If crowds are hard for you, your worker can plan trips outside peak hours.

If you hold an NSW Companion Card, your worker may get free entry at participating venues and events. Some transport operators also recognise the card, so check before you travel.

Some people want to learn to travel on their own. A worker can practise the same trip with you each week, then step back as you gain confidence. Find out more about travel and transport support.

Can I get a support worker who shares my language or culture in Sydney?

Yes. Sydney is home to large multicultural communities, and Enrichment Care has carers from more than 30 cultural and minority backgrounds, including Burmese-, Chinese- and Korean-speaking workers.

Being understood makes care feel safer. A worker who speaks your language can explain things clearly, talk with your family and respect the way your household does things, such as food, prayer times and who is in the room for personal care.

We match on more than language. We also look at personality, interests, gender preference and the kind of support you need. For example, someone who loves rugby league and cooks halal meals at home might be matched with a worker who shares both.

Tell us what matters to you and we will check who is available near your suburb. You can read more about culturally matched disability support.

How do I start NDIS support with Enrichment Care in Sydney?

You start by calling 1300 543 123 or filling in the form on our find your support worker page. We then talk through your goals, routine and preferences.

Next, we send you profiles of workers who suit you and live or work near your area. You choose who you would like to meet. Because our office is in Surry Hills, a coordinator can often attend the meet and greet in person if you live in Sydney.

The meet and greet is a relaxed chat at home or somewhere you feel comfortable. If it feels right, we agree on a service agreement and a start date. If it does not, we find someone else.

Already with another provider? We can help you switch. We will walk you through notice periods and paperwork so your supports keep going.

What families say about us

Reviews from families we support, as posted on public review sites.

Would highly recommend to any family or individual with disability. My son has autism and type 1 diabetes and requires care on a daily basis. My wife and I have been through multiple NDIS providers, which were lacking compassion and care that suited my son's needs, until a family friend recommended us Enrichment Care. Whom were friendly and well driven to provide my son the quality of care he needs. Our carer Jasmine has been excellent with us and has gone over and beyond our expectations and is my son's favourite carer.

Daniel HammondGoogle review

Great service. Sam from Enrichment Care was able to match us with a Korean-speaking disability support worker, who has helped my daughter with Angelman syndrome.

Jenny LClickability review

Through working with Enrichment Care, I actually felt like Maung was receiving the quality of care that he required and we didn't feel like a client and more like a friend who was in need of help. They gave us a permanent, Burmese speaking support worker (Saw) which was great in elevating language barriers and now Maung considers him to be his best friend.

Ma Win KyuNDIS Discussion Group Australia

NDIS support in Sydney: common questions

See all FAQs

Where is Enrichment Care's Sydney office?

Our office is at Level 1/457-459 Elizabeth St, Surry Hills NSW 2010, a short walk from Central Station. Most of our work happens in your home and community, so you do not need to visit the office. Call 1300 543 123 if you would like to arrange a time to drop in.

Can a support worker take me to the beach in Sydney?

Yes. A worker can come with you to places like Bondi, Coogee, Manly or Cronulla, help with travel and stay with you while you swim, walk or sit by the water. Some Sydney beaches have accessible matting or beach wheelchairs at certain times, so we can help you check before you go.

Do you cover the Northern Beaches and Sutherland Shire?

Yes, we support people in both areas. Coverage depends on matching you with a suitable worker who lives or works nearby, so we check availability when you call. Tell us your suburb, the days you need and the type of support, and we will let you know who we can offer.

Can my worker come with me to a game at the SCG or Allianz Stadium?

Yes. Going to the footy, cricket or a concert counts as community participation if it links to your goals. Your worker can plan the trip, help you find accessible seating and entry, and support you on the day. If you have an NSW Companion Card, bring it, as many venues accept it.

Do you support people outside Sydney in regional NSW?

Yes. We support participants across New South Wales, including places like Newcastle, Wollongong, the Central Coast and inland towns. In regional areas we recruit and match workers locally, so it can take a little longer to find the right person. Call us and we will be upfront about what is possible where you live.

Find a support worker in Sydney

Tell us a little about the support you need. A care advisor will call you back to talk it through, with no obligation.

  • Worker profiles sent before you choose
  • A meet and greet before supports start
  • Help moving across from another provider

Prefer to talk now?

1300 543 123

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